By using this website you agree to all following Terms & Conditions.
We may change this information at any time without prior notice.
Please check this page regularly for any updates.

 

COPYRIGHT & TRADEMARKS:
All content on this website including text, graphics, logos, button icons, images and software is property of Mimouka Ltd and is protected by international copyright laws.

 

All trademarks included on this website are the property of Mimouka Ltd, unless otherwise noted.

 

You may electronically copy pages from this website solely for personal, non-commercial purposes related to ordering or shopping with bemused.co
Any other use of this website, including reproduction and any internet links, is strictly prohibited without prior written permission from Mimouka Ltd.

 

PRIVACY:
Mimouka Ltd respects our customer's personal information as private and confidential.
We will not share your information with any outside organizations or individuals.
Your information is securely stored on our site.
None of your Credit / Debit card information is stored on this site.
We use a third party payment processor to handle this information securely.

 

ORDERS & DELIVERY:
We only send out items to a 'confirmed' address i.e. your billing address.
If your address is 'unconfirmed', i.e. different from your billing address, we will send you an email asking you to provide a valid reason for change in address. Please note that emails will only be sent to the email address used to make the purchase through PayPal.

 

We use Royal Mail 1st class "signed for" service for all our deliveries.
- UK estimated delivery times for in stock items 3-7 days
- Europe & worldwide estimated delivery times for in stock items 10-15 days
Cost of shipping depends on the country and weight of the package. To find out the price for shipping, please add all items to your shopping bag where delivery cost will be calculated at the checkout.

 

The signature of an adult will be required upon delivery. You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

 

Any customs or import duties are charged once the parcel reaches its destination country. The recipient of the parcel must pay these charges. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were
not expecting.

 

Please be aware that your parcel can be also delayed by customs and subsequent charges can be applied. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.

 

RETURNS:
Returns are only accepted in the case of a manufacturer's defect. Please ensure you select the correct style, colour and size before purchasing. You can view our size guide by clicking the 'sizing poster' in the customer services page.

 

You will need to contact sales@bemused.co before sending any returns. Returns should be made by recorded delivery in their original condition within 7 working days from receipt.
We will refund any sums that you have paid to us with the exception of postage and packing. Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.

 

email: sales@bemused.co or telephone: +44(0)20 8357 6343